75% OFF SITEWIDE. We are no longer taking orders via our website. Please email us at Info@lunaryze.com if you are interested in purchasing. Thank you

Shipping Policy

We process orders *within 1-2 business days* Monday to Friday.
Order placed over the weekend will ship the following business day.
All orders ship from ATLANTA, GA USA

DOMESTIC SHIPPING
*Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied!
Shipping Method Estimated Delivery Time Shipping Cost
*Standard Shipping  4-7 business days $6.99
**Expedited Shipping 2-3 business days $13.99

 

INTERNATIONAL SHIPPING  
*Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied!
Shipping Method Estimated Delivery Time Shipping Cost
*Standard Shipping  10-15 business days $25.00

**Expedited Shipping

6 -12 business days $50.00

 

Delivery times are estimated AFTER Shipping and based on business days (Monday-Friday) and do not include holidays. We do not ship on Saturdays or Sundays.

CUSTOMS DUTIES 

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to LUNARYZE nor are they set by LUNARYZE rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.

We do not refund for lost packages. Please consider adding insurance to your package.

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

We do not refund postage for lost, unclaimed or undeliverable packages. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier.

Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.

PROCESSING TIME

STANDARD ORDERS

Orders are processed and shipped within 1-2 business days. We ship all orders as quickly as possible, but please note that there may be a processing delays in shipping during sale events, peak shopping days and holidays. 

LUNARYZE IS NOT RESPONSIBLE FOR:

  • Delays with USPS, UPS or FedEx
  • International Duties or Customs Charges
  • If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
  • Lost, damaged or packages marked as delivered. To file a claim with the carrier, please click the following link:

         - USPS Claims Support

         - FedEx Claims Support

         - UPS Claim Support

If you have any questions or concerns, please Click Here to contact our customer service team.